Support and resources

Where to get help, where to file bugs, and what to read next.

Support channels#

In-app chat: the bubble in the bottom-right of the dashboard. Best for quick questions during business hours.
Email: [email protected]. Best for incidents and detailed bug reports.
Sales and onboarding: [email protected].
CLI bugs and feature requests: github.com/donedeploy/easyenv-cli/issues. Releases and the install manual live at github.com/donedeploy/easyenv-cli.

Status page#

Check status.easyenv.io for live availability. We post incident updates within five minutes of detection.

Feedback and feature requests#

We read every message. The fastest path is in-app chat; for longer write-ups, email [email protected] with the use case and a screenshot. We reply within one business day.